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Lincoln Financial Group

Engaged employer

Lincoln Financial Group Customer Service Representative reviews

2.9

15% would recommend to a friend

(67 total reviews)
avatar

Ellen G. Cooper

32% approve of CEO

5% positive business outlook

Customer Service Representative employees have rated Lincoln Financial Group with 2.9 out of 5 stars, based on 67 company reviews on Glassdoor. This indicates that most Customer Service Representative professionals have an average working experience there. Lincoln Financial Group is rated in line with the average (within 1 standard deviation) by Customer Service Representative professionals compared to other employers within the Insurance industry (3.6 stars).

Reviews by job title

67 reviews
3.0
4 Jun 2025

Customers

Recommend
CEO approval
Business outlook

Pros

Ok work environment but must remain professional at all times.

Cons

Too much work and too little time to get it done!!

2.0
25 Sept 2024

ehh

Recommend
CEO approval
Business outlook

Pros

the pros to this job is the benefits.

Cons

no one’s on the same page. the training is okay and feels rushed. They are eager to get you on the floor but it’s also hard to get answers sometimes. Management aren’t helpful. there’s no good work/life balance

Viewing 1 - 3 of 67 Reviews

Glassdoor has 2,408 Lincoln Financial Group reviews submitted anonymously by Lincoln Financial Group employees. Read employee reviews and ratings on Glassdoor to decide if Lincoln Financial Group is right for you.