Pros
I cannot say enough about HubSpot's culture & leadership. I am continously impressed and feel grateful to work here.
- Customer centric: leadership and product truly care about customers and making the best experiences for them. Leadership (CEO, CTO etc) constantly appreciate engineering as well as UX efforts and trust employees/teams to design the tools for our customers. Leadership makes an effort to highlight customers and learn from them
- Amazing leadership: Leadership treats you as a human first, an employee second. Obviously they want you to get your work done, but they are empathetic (especially in these times) and build out a culture that invests in employees and gives them the support, education & programming they need to be successful
- Transparent/Thoughtful crisis response: It's no secret that 2020 has been an insanely hard year for many. Since the beginning of the COVID-19 pandemic, leadership has given regular updates and kept employees in the know about what is happening. That's no small feat, given we are a global organization and countries are all making different decisions. They did not shy away from tough conversations, and were transparent with us in all of their plans on how to move through this time. They are ahead of the curve in announcing what the future of work will look like post-pandemic, and giving multiple options to employees so each person can freely choose what is best for them. On top of that, with the social justice issues we are facing specifically in the US, leadership has taken a strong and necessary stance on investing in DI&B efforts (not just saying they will, but highlighting their action plan, reporting on diversity hiring etc) and standing by Black employees during these painful times. We have a new required training around racism in the US, they have made donations to the Equal Justice Initiative and more. HubSpot is actively trying to help employees be better people and make our communities better for everyone. They acknowledge that they still have more work to do.
I was at a previous company for a number of years, that I had loved, but it was my first job out of college. Coming to HubSpot opened my eyes to what true leadership is, what it looks like when companies actively invest in employees, and what it means to be a socially conscious company.
Cons
HubSpot is a large company and our Product team is enormous (which is also a good thing!). Sometimes things move quickly, or change, and it can be easy to be siloed or not have all of the information. This is a challenge, but honestly does not impact my feeling on HubSpot overall. I also think this is something our teams can be equipped to work through
