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Hitachi ID Systems

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Hitachi ID Systems Reviews

3.3

55% would recommend to a friend

(51 total reviews)
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Kevin Nix

53% approve of CEO

48% positive business outlook

Hitachi ID Systems has an employee rating of 3.3 out of 5 stars, based on 51 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hitachi ID Systems employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

51 reviews
1.0
27 Oct 2017

Archaic Company Leadership

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Decent salary. Good Co-Workers. Nothing else.

Cons

I was hired in what was supposed to be a permanent, full-time role within their Internal IT department. This department consisted of 3 people--myself, 2 other people in Calgary. I came into a completely broken Windows Environment. I rebuilt, redesigned and fixed all the problems in 5 short months. I brought back to life completely dead DC's, a dead W S U S environment and implemented and built a corporate image and deployment services with MDT. I gave them a migration path and initiated their migration from Windows 7/8 to Windows 10. 2 weeks prior to my 6 months probation, I was thanked for all of my hard work and told my services were no longer required. The people in Calgary is a very knowledgeable Linux Systems Administrator but will not document or share any of their knowledge on any of the internal systems whatsoever. They sit in a corner of the office and treat internal requests like a pain in the behind and have 0 Windows knowledge whatsoever. All of their internal systems (with the exception of the Windows environment now, thanks to me) are at least 3-5 years out of date and no maintenance or upkeep is done on anything. All equipment is out of date, some 7-10 years old. When you walk into their server room, it is wall-to wall desktops running server software. They don't use official vendors but order from Amazon and e bay and any order over $150 needs to be approved by the owner and CEO of Hitachi-ID. The Calgary office is plastered with signs about respecting the environment you work in. IE, wipe your feet signs are prevalent everywhere. The owner is a former smoker, so there is anti-smoking propaganda at every corner to the extreme. IE, you are not allowed to use the elevator if you go outside for a smoke. One former employee described to me while I was there, and I quote "It's like going to Grandma's house." I received no day to day direction or training. I came in as an IT Specialist and was given the "keys to the kingdom" so to speak but was never shown any systems or provided any documentation whatsoever. I was sent to Calgary for 3 weeks for training but spent the majority of that time cleaning the pig sty of an IT area and formatting computers. The people in Calgary spent a total of about half an hour one day of those three weeks running down the network infrastructure--all of which they did not seem to be 100% completely familiar with when posed with questions. They are complete paranoid about telecommuting and have this attitude that anyone working from home is simply taking a day off, despite an abundance of evidence to the contrary. A broken bonus system that doesn't kick in until after 3 years with the company.

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Hitachi ID Systems Response
7y
It's an unfortunate fact that over the years we have had a small handful of staff who really struggled to show up for work on time and with any regularity -- thus we had no choice but to let them go, despite good skills and otherwise positive characteristics. Please don't exaggerate the churn rate. Yes, as any company, we have had a few resignations over the years, but two dozen during your admittedly short tenure is quite a wild and transparent exaggeration. It's true that we tend to retain staff for the long term, hence the large number of team members with 5, 10 and even 20 years of tenure with the company. We like to think that's a positive characteristic of our organization.
2.0
3 May 2016

Management Fail

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Many of the people working there are good. The office is conveniently located near transit. The products they make are decent.

Cons

The CEO is like a stick of dynamite with a short fuse. Irrational business decisions, random terminations of employees, micromanaging the most petty aspects. This company used to be great but now it is falling apart.

1.0
4 Feb 2016
Recommend
CEO approval
Business outlook

Pros

You are not expected to work more than 8 hours a day for the most part.

Cons

Pecking order is: CxOs -> Sales Guys -> Managers -> Everybody else Information always flows down, not up. Deadlines are just handed to you by managers/team leads without any consultation. If you don't meet some sales guy's arbitrary deadline for a customer engagement, you will be thrown under the bus. They are obsessed with tracking your time down to 15 minute intervals. You are constantly being forced to justify to management how you are spending your time. The CEO used to walk around the office, shoulder surfing, and if he didn't see something that looked technical on your screen, he'd get your manager to reprimand you. Bottles of hand sanitizer had "Property of Hitachi ID" stickers on them, because you know, otherwise us pesky thieving employees would have taken them home!

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Glassdoor has 53 Hitachi ID Systems reviews submitted anonymously by Hitachi ID Systems employees. Read employee reviews and ratings on Glassdoor to decide if Hitachi ID Systems is right for you.