Grand Hyatt Reviews

3.9

79% would recommend to a friend

(277 total reviews)

68% positive business outlook

Grand Hyatt has an employee rating of 3.9 out of 5 stars, based on 277 company reviews on Glassdoor which indicates that most employees have a good working experience there.

Reviews by job title

277 reviews
1.0
1 Mar 2024

Nepotism and Toxic Workplace

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

A good place to network with other coworkers and improve your personal opportunity. There is a worker's union.

Cons

There is little to no chance of career advancement. Upper management is just a ring of detached individuals that only look at the numbers on their screen and not their employees. Expect to be worked to the bone for very little pay, and then expect your hours to be cut the next week because the hotel used up too much overtime. Sales will only ever be the pride and joy of the hotel because they're the ones directly working with clients and guests, but will refuse to communicate or input their paperwork properly to the departments that do the rest of their legwork. Expect lots of mess ups, and last minute events that no one will hear about till either the day before or the very minute the event is being set up. But at the end of the year they award themselves their own trophy and saying they were the best department who put in the most work while culinary and stewarding are stuck at the bottom of the barrel picking up their mess while Sales and Upper Management get away with zero repercussions. There is a worker's union. And they only care about housekeeping and banquet servers. They flub every chance to raise the pay and push it for the next year because they want something superficial like raffles and housekeeping appreciation events that span for a whole week every month, while every other department is left unrecognized.

3.0
29 Jan 2024

ok

Recommend
CEO approval
Business outlook

Pros

fun colleagues, free meals, get to meet alot of people

Cons

long hours, politics, many foreign talents

5.0
31 May 2023

Hyatt Pros and Cons

Recommend
CEO approval
Business outlook

Pros

Great money, decent management, great co workers

Cons

People can be greedy, no work life balance

Viewing 1 - 3 of 277 Reviews

Glassdoor has 468 Grand Hyatt reviews submitted anonymously by Grand Hyatt employees. Read employee reviews and ratings on Glassdoor to decide if Grand Hyatt is right for you.