Nepotism and Toxic Workplace - Anonymous employee Grand Hyatt Employee Review

There is little to no chance of career advancement. Upper management is just a ring of detached individuals that only look at the numbers on their screen and not their employees. Expect to be worked to the bone for very little pay, and then expect your hours to be cut the next week because the hotel used up too much overtime. Sales will only ever be the pride and joy of the hotel because they're the ones directly working with clients and guests, but will refuse to communicate or input their paperwork properly to the departments that do the rest of their legwork. Expect lots of mess ups, and last minute events that no one will hear about till either the day before or the very minute the event is being set up. But at the end of the year they award themselves their own trophy and saying they were the best department who put in the most work while culinary and stewarding are stuck at the bottom of the barrel picking up their mess while Sales and Upper Management get away with zero repercussions. There is a worker's union. And they only care about housekeeping and banquet servers. They flub every chance to raise the pay and push it for the next year because they want something superficial like raffles and housekeeping appreciation events that span for a whole week every month, while every other department is left unrecognized.