Pros
Xero has had a pretty solid work culture particularly in the engineering space. Empathetic leaders and great opportunities for growth. Not anymore
Cons
Whilst we're being told that the net nPS score will slide or is expected when a major restructure happens, this is just the executive leadership making themselves feel better. You can see the slide in Glassdoor overall score start to really decline from late last year and coincide with new CEO joining and starting to bring on US leadership in product. Change can be good, put the fundamentals of what made Xero so great are declining dramatically. The recent restructures were shambolic, great leaders were let go and questionable appointments were made particularly in engineering. It's just demoralising and next level nepotism. Senior leadership appears out of sync as they figure out how this will all work, treating people like numbers ain't going to end well. There are still some super smart engineers I know of hanging around until their next opportunity. Good luck attracting talent guys