Great collaborative teams of top talent across all departments and US locations. - Anonymous employee Xero Employee Review

3.0
5 Aug 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Rapidly growing organization providing outstanding customer service to its clients, and offering an upbeat culture. Focused intent on expanding the Xero brand through a holistic client experience.

Cons

With rapid growth, roles change/are adjusted so there is a challenge to maintain close peer bonds within the organization.

Explore other reviews about Xero

5.0
24 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great culture and solid benefits

Cons

Could be a bit chaotic at times

1
1.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Xero has a great product and a lot of very passionate employees who work very hard for their customers.

Cons

The executive leadership at Xero is creating a toxic, backstabbing culture that promotes yes-men at the expense of honest dialogue. It's impossible to make decisions at the company, and multiple rounds of layoffs are leaving all employees shell shocked and fearful. Marketing teams are under-resourced while more demands are constantly being placed on teams to do more. When constraints are communicated, employees are blamed for them, rather that listened to. Multiple colleagues have said the same thing. Additionally, management has instituted a 'rank and yank' policy where everyone is graded on a forced curve, where the bottom quarter are immediately put on a PIP.

5
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