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      Era crossroads - Customer Success Manager Workday Employee Review

      4.0
      10 Feb 2026
      Customer success manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Best work/life balance I’ve seen in awhile. The people are all wonderful. Everyone is willing to help you if you have a question. Very customer centric. Global company that keeps expanding. While the world waits to see how AI will transform all industries Workday is head down and willing to meet the moment. Exciting things on the horizon and the founding CEO just stepped back into the ring which seems to be giving everyone a boost of energy.

      Cons

      Large company at such a pivotal time in tech…comes lots of change to adapt. Workday has some of the best so when people leave they are leaving to competitors. It can feel sudden.

      avatar
      Workday Response
      3mo
      Thank you for taking the time to share your feedback. We strive to make our Workmates a priority in everything we do. As supporting our people is one of our core values, your input is genuinely appreciated.

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      4.0
      31 Mar 2026
      Sr. proposal manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Great people, benefits, culture, and pay. Lots of "workmates" with long tenures (10+ years). I truly wanted to retire from Workday!

      Cons

      Leadership changes freaked a lot of people out. Things felt unstable within the org for the last year (2025). The culture shifted from one that focused on employee growth to adopt all AI at all costs, and do it yesterday! It was extremely stressful to learn so much, so quickly, and create your own use cases and custom workflows - then to ultimately be laid off despite significant contributions.

      1
      avatar
      Workday Response
      1mo
      Thank you for your valuable input. At Workday, we pride ourselves on fostering a transparent workplace, maintaining the highest ethical standards, and promoting innovation. It's heartening to hear about your positive journey as a Workmate. We continue to be committed to delivering exceptional experiences for our Workmates.
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