The company does not value their employees - Manager Western Union Employee Review

2.0
2 May 2022
Recommend
CEO approval
Business outlook

Pros

Good 401k matching and PTO policy (before switching to "unlimited" time off)

Cons

Very limited opportunities to get promoted. The biggest bummer is that the company very clearly does not value their existing employees. Somehow, they are fine with paying new hires the same (or more) than existing employees with years of experience, but good luck getting a raise after 3+ years with the company. The company periodically has layoffs and is completely fine throwing generous severance packages around (12 months of salary) but the annual merit increase to people who are staying is 3-4%... no wonder everyone is quitting. The company has monthly employee surveys where you can provide feedback but of course no action is ever taken.

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Western Union Response
4y
Thank you for providing your thoughts. We are glad you appreciate our 401K match program. We understand planning for the future takes dedication, and we are happy to offer this to employees who choose to participate. We are sorry to read about your cons and that you wouldn't recommend us to others. If you don't feel that your thoughts have been received in our monthly WU Listens survey, we encourage you to share this detailed feedback with your leadership team or connect with HR, who will provide you safe opportunities to listen to your detailed feedback. We strive to provide competitive compensation packages based on annually reviewed salary market data and analysis. We thank you for over nine years of service with Western Union and hope we can provide the support you need to turn around your rating!

Explore other reviews about Western Union

5.0
1 May 2026
Recommend
CEO approval
Business outlook

Pros

A company with an inspiring mission that is beginning to transform, an executive team that has gotten much better with recent departures, the opportunity to make a difference every day

Cons

In Denver, there are a lot of negative employees

3.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Understand that traditional remittances are dying

Cons

Not enough resources available to drive transformation. Legacy tech. Outdated systems, processes. Too much work expected per employee.

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