Western Union Reviews

3.5

60% would recommend to a friend

(2,933 total reviews)
avatar

Devin McGranahan

54% approve of CEO

51% positive business outlook

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,933 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

3K reviews
3.0
15 Jan 2020

Ok don’t want promotion

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Bonus and free fruit daily.

Cons

Slack staff and high turn over

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Western Union Response
6y
Thank you for taking out the time to leave a review and we are happy that you’ve been with us already for a few years! Our organization has been going through a transformative time and we understand that the recent changes have been quite challenging for our employees. We are doing this as we believe that these changes will help us continue to be a leader in the money transfer industry. As our organization continues to transform, we will take note of your feedback and share it with the appropriate teams moving forward.
1.0
12 Jun 2025
Recommend
CEO approval
Business outlook

Pros

Good payment compared to others.

Cons

Team leaders are lazy .

4.0
23 Oct 2019
Recommend
CEO approval
Business outlook

Pros

Good pay; results driven organisation like every other organisation

Cons

Usual frustrations of people fit; staff turnover etc

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Western Union Response
6y
Thank you for leaving a review. We are glad to hear that you would recommend WU as an employer, and have positive things to say about compensation and being a results-driven organization. We take feedback seriously in the company as seen in our WU Listens survey and other methods to gather sentiments from our employees. We greatly appreciate you sharing your feedback and we will route it to the appropriate teams. If you would like, we invite you to also connect with us confidentially by emailing careers@westernunion.com.
Viewing 1 - 3 of 2,933 Reviews

Glassdoor has 3,794 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.