Not always secure place to work - Director Western Union Employee Review

2.0
17 Jan 2019
Recommend
CEO approval
Business outlook

Pros

Great location, managers are typically flexible with work/life balance, salaries are descent and competitive, good camaraderie among employees.

Cons

Company motto is "cut, cut cut", rather than working smart. The company goes through a company wide lay off every year - at least for the past several years it has been this way. This impacts morale and employees are always whispering around the water cooler about when the next lay off is (a hostile atmosphere) The company wants to change for the better but struggles with it. VP level and above is very much a good old boys network. Instead of hiring competent leaders, they place someone from their inner circle in the role.

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Western Union Response
7y
Thank you for making time to leave a review. Although we are pleased to see so many awesome Pros listed (and we agree!), we are very disappointed to hear you wouldn’t recommend WU. We take all employee feedback seriously and assure you, we care about each and every individual on our team. Given we are globally-minded, we’re constantly reviewing key considerations for where our jobs should be located and the demand for the roles we need to achieve our business results. As our organization continues to change for the better, we will share comments like yours to help influence positive change.

Explore other reviews about Western Union

5.0
1 May 2026
Recommend
CEO approval
Business outlook

Pros

A company with an inspiring mission that is beginning to transform, an executive team that has gotten much better with recent departures, the opportunity to make a difference every day

Cons

In Denver, there are a lot of negative employees

5.0
23 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Exciting time at a company in growth mode where your contributions make a big impact. Clear strategy in the digital, consumer services, and retail space and great people, teams, and leaders bringing it to life in the last year. Meaningful work and actually puts good in the world. Everything we deliver helps people and communities that faced challenges and lack of access / opportunities for generations. Not only do you get to focus on new tech but also what you deliver truly makes a difference in people’s lives. You’re not just serving ads or making rich people richer, you’re helping folks support their families, empower growth in developing nations, create a more connected world where people care for one another. Great growth opportunities and recognition from senior leaders in global forums.

Cons

Small groups negative people that are not open to change, evolution, new ideas but you will find that at any company and not just Western Union. The vast majority of people here are excited for where we are and the direction we are going.

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