Nice people, but the downward spiral of culture and performance will continue - Anonymous employee Western Union Employee Review

2.0
19 May 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good people, diverse culture, nice trips if you're senior management

Cons

Lack of discipline to stick to strategy, only strategy is cost-cutting with annual corporate layoffs. Lots of talk about "new" focus, but it's repackaging of already-tried approaches. Management scared to take bold moves that are needed in an industry that is quickly passing them by.

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Western Union Response
9y
Thank you very much for sharing your feedback. WU is expanding its digital offerings globally, and the organizational structure has shifted in order to support this technology focus. We noticed you are a former employee of WU, but we would like to address your concerns. Please feel free to email us at: careers@westernunion.com. Thanks again for your time.

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5.0
1 May 2026
Recommend
CEO approval
Business outlook

Pros

A company with an inspiring mission that is beginning to transform, an executive team that has gotten much better with recent departures, the opportunity to make a difference every day

Cons

In Denver, there are a lot of negative employees

2.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Unlimited PTO - only 3 days required in office

Cons

- Leadership does not foster a collaborative culture. Sometimes inappropriately mean, dismissive, toxic. - 3 days in office required. Seating is not assigned, so you do not have a guaranteed desk for your items unless you come in 4 days per week for 3 consecutive months.

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