Stressful toxic environment, - Customer Service Agent Thames Water Employee Review

2.0
11 Apr 2026
Recommend
CEO approval
Business outlook

Pros

An inclusive company. Discrimination was not an issue.

Cons

I'm happy I was brave enough to leave soon. Toxic environment, really poor training, They claim to be supportive, but like a big brother they watch you while you try to do perform a job you were not dully trained for. Pressure is constant.

Explore other reviews about Thames Water

5.0
18 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Open door policy Good comms

Cons

Salary could be better Pto policy needs to be looked at

5.0
27 Mar 2025
Recommend
CEO approval
Business outlook

Pros

High salary Vacation benifits Communicate freely

Cons

Not bad salaryies Employer advantages skip

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