Title: Poor training, low pay, and lack of support make this a tough job to recommend - Retail Sales Representative T-Mobile Employee Review

1.0
10 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Pros: • Some managers genuinely care and try to help • Opportunity to learn sales skills • Occasional good team camaraderie

Cons

Cons: • Poor training • Unreliable tech • Inconsistent support from RSL and customer care • Low pay for the workload • Long commutes with no compensation • Withholding earned commission upon resignation

Explore other reviews about T-Mobile

5.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

Great working environment bonus after 5 years

Cons

None! Loved the company and opportunities there

2.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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