Used to be a great company to work for - Retail Store Manager T-Mobile Employee Review

2.0
19 Jul 2024
Recommend
CEO approval
Business outlook

Pros

Pay, Benefits, Service Discounts, PTO

Cons

At the location I worked at in particular, they force you to manage an entire store as well as a kiosk located across the state line. Two different types of selling. They had me staff the entire location without any assistance, and immediately tried to get that staff fired for performance after only 3 months!

Explore other reviews about T-Mobile

5.0
13 Nov 2025
Recommend
CEO approval
Business outlook

Pros

I took in what was given, the opportunity to make a great income on a part time job. Learned several skills that now help me in my profession.

Cons

If you aren't a commission driven person then this can be a challenging job for you.

2.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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