Technology and cybersecurity professionals, should stay far away from T-Mobile - Director of Technology T-Mobile Employee Review

1.0
9 Nov 2022
Recommend
CEO approval
Business outlook

Pros

Good discount on phone service Good diversity focus of acceptance of all people (race, gender, orientation)

Cons

Wants to be a leader in digital, technology, and cybersecurity but wants to pay low or middle of the range compensation. TMobile CEO requires almost everyone to be in the office with a minimum number days of the week 3 days for a sr manager and below, 4 days as a director or above. They are also checking badge logs and pressuring people that aren’t meeting the minimum. We also can’t hire qualified cybersecurity people because of our low compensation and requirement for butts in seats. So, instead we’re just hiring warm bodies. Leadership is abysmal, there’s no accountability within the company especially in the technology orgs. When faced with a problem and a tough situation, executives are only focused on “quick wins.” So, technology and cyber security debt just continues to build. This is exasperated by the massive layoffs the technology and engineering orgs have experienced. All while record revenues every quarter. The result of all of this is our technology and security employees are over extended and exhausted while receiving little support from the leaders in the company except the expectation to “do more with less” while requiring you to be in the office so they can see you getting on a webex call. I don’t recommend working for T-Mobile if you’re a technology employee. If you’re a cyber security professional run as far and as fast as possible away from T-Mobile.

Explore other reviews about T-Mobile

5.0
20 Jun 2026
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CEO approval
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Pros

Everything a GREAT company to work

Cons

NO CONS NO complaints Great company

5.0
22 Mar 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Training and "green days" to work on training courses online, team activities for teambuilding, excellent benefits including up to a 10% yearly bonus (merit-based), tuition reimbursement, extra insurance options besides health insurance (pet insurance, free life insurance up to 1.5x yearly salary), stock purchase options and yearly stock award to each employee. One of my favorite benefits is job swaps - so long as your manager clears it, you can swap jobs with an employee from another related department for up to a couple months to gain insight and experience into what the other department does from day to day. I left my last company as it had become a bad environment, and after joining with T-Mobile I realized it was one of the best decisions I've ever made. There are very few days where I wake up not wanting to go to work, and I learn something new every day. When I come across a process I'm not familiar with, my teammates are more than happy to provide on-the-spot training, or schedule a time that works for both of us to do so. Above all, the managers set you up to succeed rather than to fail - they want you to do well, and do everything in their power to make sure you have the tools to do well.

Cons

There's some of the same political bs that any company has, but my team has two excellent managers that make work enjoyable. There are a couple personality issues within the team, as happens with any job, but overall everyone gets along. As far as training goes, there wasn't a whole ton initially (though I believe it's more due to the nature of the job - it's impossible to condense everything into a couple week training course).

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T-Mobile Response
9y
Thanks so much for taking the time to write this -- we love hearing how much you love coming to work! Your words were spot on when you said your team wants you to "do well". That's exactly what we want for all of our team members! The nature of our business is constantly changing and we know how important it is to provide good benefits and equip you with the training and development you need to be successful. We're glad you're taking full advantage of all of it. As we continue to grow and evolve, so will our training and tools. If you ever feel like you're not getting enough of what you need, though, talk it over with your manager and they'll help you get back on track. Thanks again for your feedback and your dedication to T-Mobile. -- T-Mobile Careers Team
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