Culture Changed Post Merger - Enterprise Account Executive T-Mobile Employee Review

4.0
11 Aug 2021
Recommend
CEO approval
Business outlook

Pros

Benefits, innovator, position in market, brand, career growth opportunities, education. Company in general is great to work for, but we have some hurdles post merger.

Cons

Culture has changed after the merger. Leaders are not people first as much as pre - merger. We have gotten so numbers hungry, we have forgotten what we stand for. As a front line rep and lover of the company, that's hard to watch transform. Additionally, leadership encourages taking time off, but there are no solid processes in place to provide coverage so people are still working while on PTO and it's leading to burnout. Work load has increased and with added focus on trainings has affected work/life balance a bit. Perhaps more frequent short surveys to take temperature from the field will help. D&I is preached, but in reality we have a long way to go.

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5.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

The Culture & the people

Cons

AE and Upper management Turnover

2.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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