Tier 2 Tech Support - Tier II T-Mobile Employee Review

3.0
8 Jun 2017
Recommend
CEO approval
Business outlook

Pros

Fast growing team, good pay, good benefits.

Cons

Call center work is tough. Management used fear tactics to get employee metrics in mind.

Explore other reviews about T-Mobile

5.0
27 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Love the environment and pay

Cons

The customers are what make you or break you, the choice is yours.

2.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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