Customer service - Anonymous employee Startek Employee Review

3.0
26 May 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Willing to work with you for scheduling in some situations. Decent pay for the area. Direct supervisors are empathetic and try to help most of the time.

Cons

Customers are very difficult to satisfy, and documents don't give much direction for how to take care of big issues. Inconsistency. One hand doesn't know what the other is doing. Trying to make a positive change is like pulling teeth. Policies are often discouraging. Not much in place to motivate. Goals often unreasonable.

Explore other reviews about Startek

See reviews by: Helpful|Rating|Date|All