Ups and downs - Account Development Representative MuleSoft Employee Review

2.0
10 Aug 2020
Recommend
CEO approval
Business outlook

Pros

MuleSoft has a great product and has many great people that make it fun to go to the office. The benefits are nice and there are many great opportunities being a part of Salesforce. There is a great onboarding process and opportunities to learn throughout your career.

Cons

The AD promotional process is extremely flawed. You have to go through multiple promotions just within the AD organization to even get a chance at interviewing elsewhere in the company. The quantitative and qualitative expectations are very difficult to achieve and take a long period of time. Expect to spend 2-3 years on average in the AD organization, potentially longer. AD leadership fails to be transparent and highlight the operational challenges that exist in the promotion process. Many people are told different things and corporate politics plays a huge role in your career progression.

Explore other reviews about MuleSoft

5.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits, smart people, cool events

Cons

Promotion cycle makes growth a challenge

3.0
6 May 2026
Recommend
CEO approval
Business outlook

Pros

If you have great Core AEs, you get to do the fun part of sales which is selling. The product is good and we are constantly evolving our product. Salesforce install base and name recognition helps get you a lot of at bats.

Cons

SMB culture can be draining. There is less emphasis on being a strategic product expert and more on volume based selling. This may be where the business needs to go, but logging every minute of your day, being a great co prime, and functioning as a BDR is tough. There are also a lot of stellar performers and others on the exact same team who may have closed nothing.

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