Has potential, but very long way to go until this will be a good workplace - Anonymous employee Lavazza Employee Review

This is a burn and churn culture. About a third of people quit each year. And this is partly why: - Leadership is weak and hides in ivory tower. No clear direction on who is responsible for most things, just unorganized. Can result in chaos and everyone just blaming each other when things don't work out. Top leaders perceived as untrustworthy and withholding information. - There is little to no diversity at the top, almost entirely white males, mostly from Italy. Yet the factory is almost all people of color. - Connection with HQ in Italy needs a lot of improvement. There is very little central support, but on the flip side, a lot of red tape. - Culture rift is tangible between legacy Mars (West Chester office) and legacy Lavazza (NY office). Us vs. them mentality, makes collaboration between departments that much more difficult.