Working at Intratek is a challenge .... - Anonymous employee Intratek Employee Review

1.0
6 Mar 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

• Collaborated with talented co-workers who want to better the company

Cons

• Promised growth as the company grows, still waiting on a promotion and raise • There isn't enough money for raises, yet these expense reports checks for mysterious charges are always being written for the elite of Intratek. • Preferential treatment for the owners family and friends • Company office environment can be described like a dictatorship. • Managerial positions are filled by owners family member or friends which results in managerial positions filled by unqualified personnel. • Low pay, unqualified manager, bad work environment, and disregard for talented employees causes the company to have high turnover. • They don’t allow anyone to have a flexible schedule unless you are part of their inner circle. • Women are treated differently from men, might be due to culture. Only woman in a managerial role is an owners(also CFO) wife which creates a conflict of interest. • Benefits package not that great. Company pays for employee benefits but doesn't pay anything for family coverage and it's abnormally high costs. New employees get 5 day’s vacation but are encouraged to use them when the company shut down for holidays with out pay.

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Intratek Response
11y
We are deeply sorry to hear of your exasperation in the rate in which the company has been growing. I know many employees can get frustrated in the fact that things do not move as fast as they'd like, but the honest truth is that the growth has to happen in the right way, with the proper foundation, or else it is subject to becoming the proverbial "House of Cards", which of course nobody wants to see happen! As for the other items mentioned in this post, they seem to differ greatly from any of the other comments made about Intratek (either within Glassdoor or elsewhere). However, all comments are taken seriously, and I would like to suggest reaching out to someone at the management level that you know will listen to your concerns and will address them individually and without bias. We respect your anonymity, but in this case would suggest advocating for yourself and reaching out for further dialog. If you agree, please send an email to EmployeeRelations@intrapc.com. Comment Added 4/21/15: Please also remember that we have an online employee suggestion box that you can use. It can be found on the Employee Resource Page.

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5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

I work across a range of tickets — troubleshooting, password resets, hardware issues, and client system setups — which keeps the day moving and builds practical skills fast. Certifications are supported and paid for which is a real career benefit. Good health benefits and the team covers each other when things get busy. Long-established company with real job stability.

Cons

Ticket volume and workload can spike without much warning and it takes real adaptability to manage the pace.

2.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

The only thing keeping this company afloat is the talent and effort of its employees, which is frustrating because that same workforce is being exploited and run into the ground.

Cons

- Employees are constantly exhausted from overwhelming workloads that continue to increase without relief. - Management refuses to address the staffing shortage or provide any meaningful support. - Employees are left to absorb the pressure while leadership does nothing. - The refusal to hire additional staff has created an unsustainable and collapsing workload situation. - Pay has not increased despite the significant rise in responsibilities and demands.

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