Does Intratek pay their employees well?

According to anonymously submitted Glassdoor reviews, Intratek employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Intratek. This rating has improved by 23% over the last 12 months.

How satisfied are employees working at Intratek?

74% of Intratek employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Intratek 3.8 out of 5 for work life balance, 3.8 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Intratek?

Anonymous (19) , Help Desk Technician (16) , IT Support Technician (7) , Help Desk Analyst (6) , Helpdesk Technician (6) , Project Manager (6) , Desktop Support Technician (3) , Tech Support (3) , Customer Service and Support (2) , IT Support Specialist (2) , Machine Learning Scientist (2) , Senior Sharepoint Developer (2)

What are the pros of working at Intratek according to real employee reviews?

"The firm provides excellent benefits and a decent compensation, which is a significant motivator for all of us." ((in 16 reviews)); "The management is good and genuinely attentive about the comfort of its employees." ((in 10 reviews)); "Pay was good and the role looked like a good fit based on extensive interview." ((in 9 reviews)); "Despite the challenges, the team is supportive, friendly, and always willing to lend a hand." ((in 9 reviews)); "It’s demanding work, but my coworkers are always ready to jump in when I'm swamped" ((in 5 reviews))

What are the cons of working at Intratek according to real employee reviews?

"To make matters worse, the manager was also spreading disinformation, making it difficult for the employees to trust anything he said." ((in 7 reviews)); "They expected results from day one without realizing that the training they offered was terrible and senior" ((in 6 reviews)); "Upper management feels far removed from what staff deal with every day." ((in 5 reviews)); "Basically, your local manager or supervisor runs the show." ((in 3 reviews))

Intratek Reviews

3.8

74% would recommend to a friend

(153 total reviews)

Allen Fahami

74% approve of CEO

74% positive business outlook

Ratings by category

3.8

Culture and values

3.8

Diversity and inclusion

3.8

Work/Life balance

3.8

Senior management

3.8

Compensation and benefits

3.8

Career opportunities

Intratek has an employee rating of 3.8 out of 5 stars, based on 153 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intratek employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

153 reviews

5.0

3 Jun 2026

Good IT support work with real variety and paid certifications

Tech support

Recommend

CEO approval

Business outlook

Pros

I work across a range of tickets — troubleshooting, password resets, hardware issues, and client system setups — which keeps the day moving and builds practical skills fast. Certifications are supported and paid for which is a real career benefit. Good health benefits and the team covers each other when things get busy. Long-established company with real job stability.

Cons

Ticket volume and workload can spike without much warning and it takes real adaptability to manage the pace.

2.0

30 May 2026

The company is short handed, and management refuses to do anything about it!

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

The only thing keeping this company afloat is the talent and effort of its employees, which is frustrating because that same workforce is being exploited and run into the ground.

Cons

- Employees are constantly exhausted from overwhelming workloads that continue to increase without relief. - Management refuses to address the staffing shortage or provide any meaningful support. - Employees are left to absorb the pressure while leadership does nothing. - The refusal to hire additional staff has created an unsustainable and collapsing workload situation. - Pay has not increased despite the significant rise in responsibilities and demands.

5.0

18 May 2026

Proven systems for maximum work efficiency

Help desk technician

Recommend

CEO approval

Business outlook

Pros

- Efficient ticketing system for tracking requests - Health, dental, and vision coverage - Defined performance metrics and response times - Reliable team support for escalations - Ongoing skills and product training

Cons

You have to learn multiple systems which can be overwhelming at first

Viewing 1 - 3 of 153 Reviews

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Intratek

Intratek Reviews

Ratings by category

Reviews by job title

Good IT support work with real variety and paid certifications

The company is short handed, and management refuses to do anything about it!

Proven systems for maximum work efficiency

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