Pros
They are few and far between. Insurance is the best part, and that it is in the Texas retirement system. That is about it.
Cons
Heaven forbid they ever give raises or pay employees for the jobs they actually do. At smaller branches you are expected to do tasks far outside of your job description, but you will not get paid for it. Poor support from administration, especially if you are at a location that is not as important in their eyes. Floating collections for children's materials is a big issue. Smaller branches aren't able to keep new books. They come in, leave, never to return. HR does a very poor job of working through problems. Even when they are told of the culture and bullying at branches, they do nothing about it and instead basically push people out and let the toxic staff stay. There are branches with high turnover due to employees who bully newer staff to get what they want. Administration will cater to employees who have been there for a long amount of time. There was an employee who they created a job title for because they had been there so long and felt they deserved a new title. If they want the job and position of a librarian, then they can go to school and get their degree. Administration allows employees who have extensive records of wrong doing stay and continue in positions they are not equipped to handle. There was an employee who HR/Admin knew was committing time theft and doing a number of things against policy, but they "moved" the branch manager to another location. Expectations and roles are changed on a whim and then people do not know their places. HCPL is consistently creating more positions in the administration section, when there are branches who are struggling to stay staffed. This is largely due to their incompetence. When the same issues come up at a branch and two core staff members stay, while everyone else leaves, maybe they should listen to management when they say someone is toxic and bullying employees. HR will tell you that you "need professional help" and basically say you shouldn't feel the way you do. Administration does not support management in the slightest. They will just as swiftly throw you under a bus than help you fix things. If administration decides they don't like you, you will never get a promotion in the system. You will be stuck in the same dead-end branch and never advance. "Red Carpet" challenges are a joke and they do NOTHING to help. Toxic. Toxic. TOXIC.