Petty and unprofessional management - Sales Associate/Cashier Goodwill Employee Review

1.0
25 Sept 2015
Recommend
CEO approval
Business outlook

Pros

Work not too demanding, a few nice co-workers, good hours, and better-than-terrible pay. Most customers were honest and pleasant.

Cons

Assistant managers were REALLY petty and incompetent. I was embarrassed at times for the way they handled customer issues and, rather than try to problem-solve (basically their job), they would take minor perceived slights personally. I gave notice after finding another job, and the company asked for 2-weeks' notice, so I gave it. But when I had an issue with my register and my asst. manager was unable to straighten it out (something easily correctable which another asst. manager called "easy-peasy"), she lied and wrote me up for it. At that point I walked because I wouldn't sign the write-up. Finally, when I tried to locate my last paycheck I discover that they'd "assigned" me to a different location (20 miles away). All this with NO notice, and certainly not the 2 weeks I would have needed to utilize Goodwill as a reference.Thank goodness I had already found another job--which pays much better, btw--before I left! In short, they use "transfers" as punishment, basically, because they can and in lieu of any real management skill or ability. In retrospect, it seems to come from the top down. Run--don't walk--away!

Explore other reviews about Goodwill

5.0
2 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great pay, good team, flexibility and decent work

Cons

Dusty sometimes and some of the stuff can be gross but that's just part of working at a thrift store, having to handle that stuff

4.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Having a set schedule every week with 2 days off in a row Goodwill scholarship program is fantastic lots of career advice and support giving back to the community

Cons

Working weekends, nights, and holidays The customers are so rude Management says one thing but then caves to the customers which undermines the employees so many exchanges the clientele rude people the customers

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