Goodwill Reviews

Updated 13 Jul 2020

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3.1
52%
Recommend to a Friend
58%
Approve of CEO
Goodwill President and CEO Steven C. Preston (no image)
Steven C. Preston
245 Ratings
Pros
  • "I love talking with people helping people I'm becoming a team player(in 137 reviews)

  • "Worked with great people always(in 105 reviews)

Cons
  • "Upper management only cares about profit even if it means cutting hours of dedicated employees(in 190 reviews)

  • "Sometimes the hours are cut due to no donations(in 180 reviews)

More Pros and Cons
  1. "Excellent Service and Mission"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Community Engagement Manager 
    Recommends
    Positive Outlook

    I worked at Goodwill full-time for more than 8 years

    Pros

    They have very caring and supportive team members and leaders. They are mission focused, strive for excellence, increase access and opportunities for clients and team members. They do a great job recognizing their team members and client successes.

    Cons

    No cons to share. I love that they are always focused on continuous improvement.

  2. "Great First-time Job"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Cashier in Casselberry, FL
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Goodwill part-time for more than a year

    Pros

    Friendly Staff Regular costumers Consistent Schedule Works With High school and College Sechedule

    Cons

    Sometimes Understaffed Go-Back's Don't always have the materials you need

  3. "Great place to work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Goodwill full-time for less than a year

    Pros

    Good pay with tips, working as a team, potential for growth.

    Cons

    Can have long hours, working outside in the conditions

  4. "good job"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sorter in Arcadia, FL
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Goodwill full-time for more than a year

    Pros

    Really good for anyone who needs there first job and healthcare is great.

    Cons

    short staff and crazy schedule

    Continue reading
  5. "Community above all"

    4.0
    Former Employee - Retail Associate in Danbury, CT

    I worked at Goodwill full-time

    Pros

    Discount on items when working there. Get to meet a variety of people.

    Cons

    Employees come and go, but not often

  6. "Cool for a part-time"

    4.0
    Former Employee - Sales Associate 

    I worked at Goodwill part-time

    Pros

    Chill if you have the right coworkers

    Cons

    A lot of pressure on time

  7. "Former cashier"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Carrollton, GA

    I worked at Goodwill part-time for more than a year

    Pros

    pay well and you have paid time off

    Cons

    Management was horrible but I believe they got new people

  8. Helpful (1)

    "Good Starter Job"

    4.0
    Former Employee - Cashier in Lafayette, CO

    I worked at Goodwill full-time

    Pros

    Good people, good environment, helps people

    Cons

    Pay is not great, Odd shift hours

  9. "Draining"

    2.0
    Former Employee - Retail Sales Associate in Dayton, TN
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Goodwill part-time for more than 3 years

    Pros

    Laid back, discounts, the pay is pretty mediocre

    Cons

    No breaks, no raises, bad management

    Continue reading
  10. "Great Place for Community Supporting Work!"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Career Services Advisor 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Goodwill full-time

    Pros

    Fulfilling job to help others on their journey to sustainable living.

    Cons

    It is a non-profit, pay could be better.

Found 4090 reviews