Company does lots of great things, just not for its employees - Keyholder Goodwill Employee Review

2.0
4 May 2021
Recommend
CEO approval
Business outlook

Pros

Helps the community, hires with criminal background (only exception is theft of any sort), 20% employee discount, hires individuals with disabilities

Cons

Does not promote from within, does not pay enough for the amount of labor required, only eligible for a raise once a year in July. My last annual raise was only $0.18. Upper management does not listen when you voice concerns or issues within the store, donated goods makes all the money for the company while not making a suitable wage meanwhile corporate office workers make a good wage doing much less work.

Explore other reviews about Goodwill

5.0
2 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great pay, good team, flexibility and decent work

Cons

Dusty sometimes and some of the stuff can be gross but that's just part of working at a thrift store, having to handle that stuff

4.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Having a set schedule every week with 2 days off in a row Goodwill scholarship program is fantastic lots of career advice and support giving back to the community

Cons

Working weekends, nights, and holidays The customers are so rude Management says one thing but then caves to the customers which undermines the employees so many exchanges the clientele rude people the customers

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