Poor management, great benefits. - Retail Sales Associate Goodwill Employee Review

2.0
28 Dec 2013
Recommend
CEO approval
Business outlook

Pros

Goodwill offers paid time and a half financial classes. You learn a lot in these free and paid classes that feed you, too. There was also the incentive of an extra $250 if you put your own $250 in a savings account. Goodwill hires criminals and mentally handicapped that can't find jobs elsewhere (also a con). They offer tuition reimbursement, an awesome retirement benefit, low premiums on healthcare. They don't genuinely care if you are 5 minutes late to work, even on a regular basis. They will always work around your schedule. There is a resource service that comes on a monthly basis to touch base with employees about everything from childcare to food stamps to doctors. There is also a department that deals with loans if you can't find any way to get a loan for an immediate need.

Cons

The management team at our store all have different ideas of what, when, where, why, and especially HOW things are done. They break rules all the time for customers and employees. Hourly employees don't hold their weight. Expect jobs to be done incorrectly and not fixed until the Vice President of Retail shows up.

Explore other reviews about Goodwill

5.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good coworkers and nice place to with

Cons

Nothing all was as expected

4.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Having a set schedule every week with 2 days off in a row Goodwill scholarship program is fantastic lots of career advice and support giving back to the community

Cons

Working weekends, nights, and holidays The customers are so rude Management says one thing but then caves to the customers which undermines the employees so many exchanges the clientele rude people the customers

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