I do, but don't regret it at the same time... - Retail Sales Associate Gap Employee Review

3.0
18 Oct 2014
Recommend
CEO approval
Business outlook

Pros

leadership, work-life balance, flexibility, environment. To be honest this is a really chill place to work as far as retail goes. They really want you to value the customer and give a great experience to people, which to me is fantastic. I love talking to people and helping them without getting penalized for it. I agree with other reviews on here, where people give you tasks and don't hover over you to make sure you do it.. the people I work with are usually kind and open minded. It's a fair place, and the pay isn't bad for retail. FANTASTIC discount on their clothes. They will spend time teaching you about culture and retail, because they want you to be into the GAP life.

Cons

LACK OF HOURS (I cannot stress this enough). If you wanted a retail job that gives you real hours, this is NOT the company to work for. There are weeks of no hours. Srsly. Their hours depend on the money a location makes. It really sucks. The only way you make hours is if you're management. Sucks. If I would have known, I would have accepted another job offer I had. No benefits at all. They SUPER stress getting people to sign up for gap cards. IT'S ALL ABOUT GAP CARDS. ALL DAY EVERY DAY. They'll even give you less hours if you don't make any cards. It doesn't matter how good you are at your job, the only thing that matters are the cards. I mean I get it, but ghad dang. Super obsessed.

Explore other reviews about Gap

5.0
19 Mar 2026
Recommend
CEO approval
Business outlook

Pros

I worked on a great team.

Cons

Quickly outgrew the retail life.

1.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Hourly rate is decent and pays weekly

Cons

Managers think they are above everyone even when they have as much potential as a goldfish in life. We are pushed to get customers to sign up for a store credit card which is one of the worst credit cards I’ve seen. Your worth at this company is dependent on how many credit cards you can get which is so dehumanizing. Horrible culture and company to work for.

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