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First Choice Coffee Services

Engaged employer

stuck on the 90's - Field Service Technician First Choice Coffee Services Employee Review

3.0
16 Jan 2026
Recommend
CEO approval
Business outlook

Pros

insurance, they pay be the hour, 8 hour work day

Cons

the time off and pay need some work. it shouldn't take 10 years to get 3 week of vacation. They need to care about the employees we all feel like just a #. A little bit of recognition goes a long way.

Explore other reviews about First Choice Coffee Services

5.0
20 Mar 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

First Choice is a great company to work for with lots of opportunities to grow! The company is expanding fast, so there are always new positions opening up. I would say its collaborative work culture. A nice perk is the free snacks & coffee, some locations even have ice cream machines. The benefits and 401(k) are solid too. Overall, a great place to build a career!

Cons

PTO accrual could be improved

1
1.0
22 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Flexible scheduling Good work life balance

Cons

Stuck in the 90s, horrible CRM system

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First Choice Coffee Services Response
8mo
Thank you for taking the time to share your feedback. We’re glad to hear you appreciate the flexible scheduling and work-life balance we strive to provide. We understand that experiences with tools and management can vary, and we value the perspective you’ve shared. While we use HubSpot as our CRM, which is a modern system, we recognize that no tool or process is perfect for every user. We also know that leadership plays a big role in the employee experience, and we are always working to support and strengthen our management team so they can best serve their teams. Your openness helps us better understand how employees experience our workplace, and we truly appreciate your input.
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