Poor Management and Deceptive Hiring - Anonymous employee Exeter Finance Employee Review

1.0
26 Jul 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Individual contributors are lovely people. Work/Life balance leans heavily to life as lead feet of leadership allows for a low work load.

Cons

Exeter Finance is a toxic place to work. The attract talented candidates through deception and false promises. Leadership claims to want to develop employees to a level of skill that would allow them to easily leave, but keep them happy enough to stay. Instead they cripple their effectiveness and dismantle career paths. Employees are asked to take initiative, only to be reprimanded for doing so with out first obtaining permission from management and executive management. Employees are given directives from leadership then reprimanded for following through. Many employees are given zero guidance on what they should be working on, and when they ask for tasks they are told to wait until it's a priority. This goes on for months at a time. When it does become a priority, tasks are given with little to no details of expectations with unreasonable deadlines. When talking to other employees about frustrations at work the root cause always lands at the feet of leadership.

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Exeter Finance Response
8y
Hello and thanks for your review. This feedback on recruiting and management helps us tackle issues and become a better business. We are constantly refining the way we operate and that's only possible thanks to employees. Please know that we are listening. We'd like an opportunity to discuss further. Email us at: JoinUs@exeterfinance.com

Explore other reviews about Exeter Finance

5.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Low turnover. Management is great. PTO time.

Cons

Late hours. I’d prefer getting off a little earlier daily to allow time with my family.

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Exeter Finance Response
1mo
Thanks for the thoughtful feedback — we really appreciate it. We’re glad to hear the support from management and the team has made a positive impact during your time here. We also appreciate the honest insight around scheduling and family time, and we’ll continue working to create the best experience possible for our employees. Thanks for being part of Exeter!
3.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work from home The ability to work independently Ability to grow within the company

Cons

Workload sometimes was not evenly dispersed System issues causing delays with completing the job

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Exeter Finance Response
3w
It sounds like you got to experience a lot of what makes Exeter a great place to work — flexibility, trust, and the chance to grow your career. We appreciate the real-world perspective on workload distribution and system challenges. The people doing the work every day often have the best view of where improvements can make the biggest impact. Thanks for sharing your experience with us, and we wish you all the best moving forward.
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