No genuine regard for their employees and basically non-existent HR - Anonymous employee Compass Employee Review

3.0
13 Jul 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

great place to get experience working at a fast-paced company

Cons

During my first 6 months at Compass, my manager did not acknowledge me whatsoever. I attempted to schedule multiple 1:1 meetings to discuss what was expected of me and was stood up and ghosted for every single meeting I scheduled. Compass says they pride themselves on top management when they don't train their people managers and ignore negative feedback. Spent the majority of my time at the company (2+ years) going through messy performance review processes that were unexpectedly changed every time. Every performance review I went through, I received a score that was considered "excellent", was even promised a raise during one of my reviews. Then the HR team claimed there was a computing error and they weren't able to give out raises. They seemed to find every justification under the sun for why they couldn't give anyone a bonus or raise, unless you were an obvious favorite. When you try to contact an HR person to discuss how you feel undervalued and underpaid, there is virtually no one to help you or listen. At the end of my time there, they laid-off 20% of staff on a mass bluejeans call, where they put everyone on mute and told us it was our last day.

Explore other reviews about Compass

5.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Forward thinking tech company exploring the cutting edge

Cons

Focused on expansion by any means necessary

2.0
17 Jun 2026
Recommend
CEO approval
Business outlook

Pros

People are smart. Very much a “move fast and break things” culture which can be refreshing compared to bureaucracy-heavy corporate life. I don’t agree with their values (if they have any) but what they’re doing is unquestionably working - business outlook is strong.

Cons

Leadership will tell you there’s no ego or self-interest involved in their strategy - that is untrue. It’s an extremely heliocentric culture around the CEO. A lot of the work is based around what people they're guessing he’ll like, but there’s no alignment at the outset and something you worked on for weeks/months will be trashed after one look from him. Their mission is ostensibly about empowering agents but they are solving a problem that pretty much no one was complaining about before they started, and which just so happens to work highly in their favor in terms of market share. It’s just business but very disingenuous- don’t believe the hype that it’s altruistic somehow. Also the CEO loves to share his sob story about his single mother upbringing, but simultaneously enacts some of the most anti-parent policies you could think of.

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