Great place, great people, but it's retail. Customers are customers. - Specialist Apple Employee Review

4.0
5 Apr 2009
Recommend
CEO approval
Business outlook

Pros

Great people, great products. The managers are extremely protective of employee's break times, and they treat employees with respect. There is a great sense to teamwork and camaraderie amongst the teams, and a lot of people hang out together outside of work. The training is thorough and there is always mentoring going on. They do their absolute best to make for a positive customer experience, and it's unlike any other retail anywhere, period.

Cons

Like any retail experience, the customers can range from great to horrific. I thank my lucky stars I wasn't a technician, where everyone who comes to you has a problem of some sort. I've been yelled at and insulted by customers.

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5.0
22 Jun 2026
Anonymous freelancer
Recommend
CEO approval
Business outlook

Pros

Excellent culture of the company

Cons

no particular cons to report

4.0
28 Aug 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

We work with geniuses - in every department, We create innovative products that thrill our customers and create new product categories - who else can say that?

Cons

ZERO ZERO ZERO work/life balance. Execs have been saying for YEARS that they understand and will make it better. But in actuality, it gets worse every year! It is obviously top management LIP SERVICE because if they meant it, they could fix it tomorrow. They have hundreds of BILLIONS in the bank. If they REALLY cared about employee work/life balance, they could bring aboard the right number of folks to make that issue dissolve. Sick of hearing the lies. Just don't lie about wanting to fix it, when they clearly DON'T care

1501
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