Amazon Customer Service - Customer Service Associate Amazon Employee Review

1.0
11 Aug 2014
Recommend
CEO approval
Business outlook

Pros

Position including insurance; the people you work with are nice; some of the management is nice others not so much. If you like being in the military you will like this job.

Cons

Unreasonable expectation regarding what management calls "positive positioning" which is in reality lying to the customer to obtain temporary positive customer satisfaction rating. Constantly changing managers and teams is disruptive. This is a VERY stressful job not just for the employees at the bottom but up the management chain causing an unpleasant work environment for all. Now that I know what Amazon is like, I refuse to purchase from them but purchase from their competitors at every opportunity as I don't want to cause stress to my former co-workers.

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5.0
28 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

nice people good leadership team

Cons

shut down due to unsafe conditions

5.0
10 Jan 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Really smart people, a lot of opportunity for growth, always encouraged to be innovative, think big, and create something new. Competitive salary and benefits with other major tech companies. 100% self motivating work environment. No dress code and 4 legged friends are welcome.

Cons

You have to be self motivated. NO ONE will hold your hand and tell you that you're doing a great job. If you need constant affirmations from management, this company isn't for you.

3159
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