Amazon's VCC- Virtual Call Center - Anonymous employee Amazon Employee Review

2.0
10 Feb 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

No commute- Save money on gas and parking Work in your pajamas. Great employee benefits: 401k, shares of stock, medical/dental, PTO, vacation time Quarterly bonus for metrics

Cons

Communication methods with upper Management can be challenging and timely. Ineffective time clock & time off system, many glitches that can negatively impact the amount of time off you have available. Training could be more thorough, many customer situations failed to support a known solution. Lame discount You're pretty much disposable, rather than take the time to investigate a concern, they'll terminate employment.

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5.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Amazon is a very good company to work for with great people."

Cons

"Compensation is too low for the level of responsibility we have."

5.0
10 Jan 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Really smart people, a lot of opportunity for growth, always encouraged to be innovative, think big, and create something new. Competitive salary and benefits with other major tech companies. 100% self motivating work environment. No dress code and 4 legged friends are welcome.

Cons

You have to be self motivated. NO ONE will hold your hand and tell you that you're doing a great job. If you need constant affirmations from management, this company isn't for you.

3159
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