Seasonal Virtual Customer Service - Virtual Customer Service Representative Amazon Employee Review

4.0
28 Apr 2017
Recommend
CEO approval
Business outlook

Pros

100% telecommute. Decent amount of time given for time off (tho, as a seasonal employee, you miss some perks of any paid vacation. Appears to be a very good system in place for learning in all levels, tho I am very new so only have access to the newbie training. Very extensive and informative knowledge center allows for plenty of independent exploration.

Cons

As a personal annoyance, there is a heavy emphasis on team socializing via the messaging systems. This is probably meant to help remote workers avoid isolation and I think it is important for many of the people on my particular team, where this is likely a first remote position. Again, personally I dislike the overly excitable type of expected cheer and chatter. I've worked from home for most of my life in a different business area so am aware that a lot of good comes from this too.

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5.0
11 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company and nice people

Cons

Not much other than long hours

5.0
10 Jan 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Really smart people, a lot of opportunity for growth, always encouraged to be innovative, think big, and create something new. Competitive salary and benefits with other major tech companies. 100% self motivating work environment. No dress code and 4 legged friends are welcome.

Cons

You have to be self motivated. NO ONE will hold your hand and tell you that you're doing a great job. If you need constant affirmations from management, this company isn't for you.

3159
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