Try not to think to hard... - Virtual Customer Service Representative Amazon Employee Review

4.0
29 Apr 2012
Recommend
CEO approval
Business outlook

Pros

Ability to Work from Home Generous Time off policies Performance pay based on customer satisfaction Flexible scheduling for students Opportunities for advancement Experience not required

Cons

The company is very frugal.. if they can get away with paying you less they will Lack of information can be frustrating Doesn't matter if its right... as long as it's said with a smile Good performance is noted but the best way to get ahead is make friends, which can be very hard in a virtual environment. Experience is not always rewarded, it's more about how you fit in Amazon culture.

Explore other reviews about Amazon

5.0
17 May 2026
Recommend
CEO approval
Business outlook

Pros

-Great team and manager -Lots of resources to learn -Flexible

Cons

-Pace can be brutal -Can have lots of meetings

5.0
10 Jan 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Really smart people, a lot of opportunity for growth, always encouraged to be innovative, think big, and create something new. Competitive salary and benefits with other major tech companies. 100% self motivating work environment. No dress code and 4 legged friends are welcome.

Cons

You have to be self motivated. NO ONE will hold your hand and tell you that you're doing a great job. If you need constant affirmations from management, this company isn't for you.

3159
See reviews by: Helpful|Rating|Date|All