Amazon is losing its customer focus - Principal Software Engineer Amazon Employee Review

3.0
19 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Wide variety of fields to work in and problems to solve.

Cons

For a long time the Leadership Principles served as a backbone for maintaining a good culture. Jassy became CEO and added a couple of low value LPs. That began the dilution in culture. Continued ratcheting down of compensation, increased team sizes, and increased top-down mandates has eroded morale.

Explore other reviews about Amazon

5.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Competitive hourly pay in many locations Benefits may include health insurance and tuition assistance Flexible scheduling options at some warehouses Opportunities for overtime and extra pay Entry-level job with minimal experience required

Cons

Physically demanding work with long hours standing or lifting Fast-paced environment with strict productivity targets Repetitive tasks can become tiring Work schedules may include nights, weekends, or holidays High stress during peak shopping seasons like holidays

5.0
10 Jan 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Really smart people, a lot of opportunity for growth, always encouraged to be innovative, think big, and create something new. Competitive salary and benefits with other major tech companies. 100% self motivating work environment. No dress code and 4 legged friends are welcome.

Cons

You have to be self motivated. NO ONE will hold your hand and tell you that you're doing a great job. If you need constant affirmations from management, this company isn't for you.

3159
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