Global opportunities hindered by conflicting KPIs and poor work life balance - Senior Operations Manager Amazon Employee Review

3.0
5 May 2026
Recommend
CEO approval
Business outlook

Pros

Pay vs area but levels out as you move senior roles Opportunities to work on global scale Internal moves are possible laterly cross and intra boarder which is a large benefit vs smaller business or less established.

Cons

Too many conflicting KPIs in up and downstream teams working against eachother Mental health and worklife balance only apply's to L1-3. L4+ this is "part of the job" or PIP. Business Values external experience more than internal often setting a higher bar for internal promotions than for external hires even though this should be the opposite per hiring. High Burnout culture with <2 year tennure team. DEI can be over creating reverse racism/sexism. L7+ seems to focus on KPI, XBRs and do not drive actions or solve problems. Only as good as your last 6 months talent review cycle.

Explore other reviews about Amazon

5.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great company Great opportunity Good

Cons

Too many politics to be honest

5.0
10 Jan 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Really smart people, a lot of opportunity for growth, always encouraged to be innovative, think big, and create something new. Competitive salary and benefits with other major tech companies. 100% self motivating work environment. No dress code and 4 legged friends are welcome.

Cons

You have to be self motivated. NO ONE will hold your hand and tell you that you're doing a great job. If you need constant affirmations from management, this company isn't for you.

3159
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