Not like before - Support Engineer Amazon Employee Review

3.0
7 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Flexibility is for sure the strength, although this has changed in the last few years post pandemic. If you like ambiguity and working on something new every month or so, this is the place for you.

Cons

There is absolutely no way of giving feedback for a manager (and I've been one), what usually happens is they are promoted because of something their direct reports actually worked on, but you have no say in this at all. Forced RTO was taken very badly and there was no way to compromise unless you were able to somehow get a medical exception. The people who actually get a promotion in amazon are not necessarily the worthy ones, but the ones that are willing to put up with senior leadership and "play the part". Hard working people are kept at the bottom because otherwise who's doing the actual work, really?

Explore other reviews about Amazon

5.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Hybrid work (3 days a week), good team atmosphere, small sales teams, limited travel

Cons

a lot of shifts in upper management currently

5.0
10 Jan 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Really smart people, a lot of opportunity for growth, always encouraged to be innovative, think big, and create something new. Competitive salary and benefits with other major tech companies. 100% self motivating work environment. No dress code and 4 legged friends are welcome.

Cons

You have to be self motivated. NO ONE will hold your hand and tell you that you're doing a great job. If you need constant affirmations from management, this company isn't for you.

3159
See reviews by: Helpful|Rating|Date|All