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      Emburse

      Engaged employer

      Emburse Reviews

      3.0

      34% would recommend to a friend

      (255 total reviews)
      avatar

      Marne Martin

      51% approve of CEO

      37% positive business outlook

      Ratings by category

      3.6

      Work/Life balance

      3.4

      Diversity and inclusion

      3.1

      Compensation and benefits

      2.9

      Career opportunities

      2.8

      Culture and values

      2.5

      Senior management

      Emburse has an employee rating of 3.0 out of 5 stars, based on 255 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Emburse employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      255 reviews
      1.0
      12 Dec 2023

      Don’t walk - run run run

      Manager
      Recommend
      CEO approval
      Business outlook

      Pros

      There are not many other than a few smart, kind employees - but if theyre not being let go, theyre leaving

      Cons

      Worst C level team I’ve ever experienced. Every year they struggle to make their numbers so every Fall they have a big RIF. They try to spin it as “strategic” but no one there knows strategy - it’s just a dice game. The employees suffer for it as do the poor customers who tragically chose this platform. There is NO leadership. NO direction NO strategy NO product growth NO ability to manage platform development NO customer support for most of their users NO growth NO CRO (again - revolving door) What They do have is pretentious leaders, liars who use their employees as scapegoat horrible PE and Board, weak CEO, worse CFO and a CXO who spins crap into lace. It’s been a train wreck that you just can’t look away from….no diversity no inclusion no EEO - just a joke

      1.0
      3 Mar 2023

      Winning Hearts losing Employees

      Senior sales executive
      Recommend
      CEO approval
      Business outlook

      Pros

      Before the current leadership, employees were willing to help each other, but now it's each person trying to climb to the top. If leadership asks for your input, they will likely take it and run with it as their own, so be careful. Still, a few good employees around that will help you if needed, but most have left over the past two years.

      Cons

      The development team hasn't added new features to the core products in years. Their idea of a product update is to make the product roadmap that doesn't contain anything public to our customers. The development team spends time on projects the ELT has given them that yield little in return when they should listen to customers on what they need. As the company needs to catch up in the space, the sale team is told no discounts and to sell on value. I hate breaking the bad news; the value isn't there anymore. The company needs help with its identity of what they want to be; I recommend going back to what was working before this leadership team took over. The Virtual Coffee Chats are incredibly depressing as the executive team is all over the map with their comments and the company's direction. One minute you are worried about your job the next minute, the company is doing amazing things.

      avatar
      Emburse Response
      3y
      I really appreciate your candid feedback. It’s concerning to hear about your experience with some employees and your thoughts about our products. I'd encourage you to meet with me, your manager, and/or a member of our People Operations team to discuss any of these items further. At our most recent Virtual Coffee Chat, we shared a lot of details about our product roadmap and that we’ll be providing monthly updates. Emburse remains focused on delivering best-in-class expense management and spend optimization solutions and knows customers find value through their ability to eliminate administrative tasks, enable systematic controls, and uncover insights that impact their bottom line. Our leadership team also feels strongly that the product and growth strategy has been working, as evidenced by our ability to grow revenues by 22% in 2022 despite a difficult economic environment. Thank you for being here and sharing your thoughts with us. - Danielle Tabor, Chief People Officer
      1.0
      22 Jun 2023

      Bad and getting worse.......

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Some colleagues that stuck around from Chrome River, Certify and other brands can be great resources and and share the vision that the founders had when they were still apart from these orgs. Unlimited PTO, and other benefits are more than fair. Compensation is a much different story.

      Cons

      New ELT and management have this company on a downward trajectory. The SMB sales org use to be one of the most successful/consistent segments they had but have now ran it straight into the ground by emphasizing "newer" products that aren't market ready. Sales is ran by the finance department. Everything being built as a "new feature" is just something all of our competitors have. ELT is so detached from reality and have no grasp on the market landscape. Emburse once prided ourselves on customer support and now the only way to chat with an expert or receive the help you need is to pay for it. No one picks up the phone and reaches out for help, this is both internally and externally. Zero product innovation. They still have not and I don't think will ever figure out a marketing strategy of the 6+ expense brands that comprise Emburse. Market has no idea who Emburse is.

      avatar
      Emburse Response
      2y
      Thank you for leaving us a Glassdoor review. We consistently hear that the people at Emburse are what makes us a great place to work along with our benefits. I’m so glad to hear this has been your experience with us. There are several points you brought up on which we disagree. Our customer growth, retention, and feedback all indicate that our solutions are successful and well-valued. We are committed to delivering high-quality, sophisticated, scalable solutions that add tangible financial value to our customers’ organizations. We also aim to deliver the highest level of customer service and support and to be viewed as a true partner to our customers. While we welcome feedback of all kinds and take action against it, I’d also encourage you to reach out to me, your manager, and/or a member of our People Operations team to discuss any of these items further. We are here to help you and want you to have the most positive experience possible. - Danielle Tabor, Chief People Officer
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      Glassdoor has 270 Emburse reviews submitted anonymously by Emburse employees. Read employee reviews and ratings on Glassdoor to decide if Emburse is right for you.