Poorly managed and toxic workplace!!!
Pros
Learnt what a horrible employer would be like and how to remove myself from an unhealthy workplace. Great learning curve! They genuinely seemed to treat their patients pretty well and had many happy customers.
Cons
n a few words: condescending, negative/unhealthy, mismanaged and blame-shifting workplace. I left this place after applying to and joining another clinic. I would hope that this review would better inform those opting to apply or accept a job from this company. There is no practice manager or ANY management team for that matter, for a clinic that runs across several locations and takes significant amounts of money per appt ($150-300+ or 1000-2000+ instalments for surgery patients). Primary doctors (who are stressed and overworked) 'manage' the clinic alongside doing appointments during the day. So receptionists get blamed and guilted for everything as there is no one to really guide/manage them. No formal training procedures or protocols to follow either - most staff are inexperienced and casual workers so there is definitely a need for it. Experienced verbal abuse from one doctor and constant condescension from the other - few staff were in tears on multiple occasions. Almost every receptionist was scared for their life when the doctors asked them something. Primary docs used scare tactics and bullying to get things done around the place. Extremely high employee turnover - saw countless staff come and go. I have been following their hiring pages for a long time after I left - seems as though they are hiring receptionists on a monthly basis due to how quickly they go through them as 'nobody is good enough' or receptionists have had enough of the doctors. If you are a student looking for a job - this job will stress you out and impact your mental health, not manageable with your studies.
