Customs4Trade Reviews

2.8

44% would recommend to a friend

(11 total reviews)

Rupert Spiegelberg

50% approve of CEO

31% positive business outlook

Reviews by job title

11 reviews
2.0
6 Nov 2022
Recommend
CEO approval
Business outlook

Pros

The founders of the company have given young professionals the opportunity to build op a team and have empowered them to take initiative and drive the company towards success. This has created the most unique work environment and inclusive culture where all talents and perspectives are recognized. This culture has led to a top notch product, #1 in the customs landscape.

Cons

The recent changes in management due to the VC investors have completely changed the company towards a cold and unfocused product company. The C-level is male dominated showing signs of misogynic behaviour, conflicts of interest and lack of integrity. There is no sign anymore of cross-department collaboration which is affecting the customers in the end. It's a very sad story to see how this company is declining despite of the efforts to move past this by the founders and some key members of the organization.

2.0
2 Nov 2022

A very sad story

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Company has great employees with lots of knowledge - Office is in a great location, with good amenities - Challenging industry with a product with very potential - Good salary package, although some positions have a low salary compared to others.

Cons

- Until few months ago the company had a very poor Strategy and Sales focus, although it has changed in the past month, this still results in a confuse Product roadmap and portfolio, which changes a lot, with low focus in current customers' need, but focus on new big prospects. - Company has no longer customs in its core, pushing the experience knowledgeable people away. Custom4trade should change its name from Customs4trade to 4trade only. - People are no longer a priority, only the Revenue. Nobody from leadership or HR/OM cares about employee's concerns - People are also only seen as resources, being shifted from one position to another without consultation, not taking into consideration its aspirations and background. No training is foreseen after new position is announced. - Frustration grows in the company because of poor people management, poor leadership, lack of incentives, several layoffs and a very heavy workload, which leads into a huge turnover. - People are fired and dismissed in the same day, which results in no handover, and a lot of information is lot. Colleagues dont even have the time to say goodbye to former colleagues. - Lack of confidence in current leadership and HR, which are normally not present in office.

1.0
29 Oct 2022

Toxic Work environment

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- nice team spirit - interesting product - inspiring Founder with a great vision

Cons

Toxic environment to work in: - decision to support the wrong people in important positions, that lead to an overload in work for all others - the so called “People Team” is unable to understand human psychology and communication skills are severely lacking creating a feeling of unrest and mistrust in the organization - people are seen as chess pieces that can be moved around between teams without consulting them about new roles & responsibilities - trying to pass of mandatory salary increase bcs of inflation as a promotion

Viewing 1 - 3 of 11 Reviews

Glassdoor has 24 Customs4Trade reviews submitted anonymously by Customs4Trade employees. Read employee reviews and ratings on Glassdoor to decide if Customs4Trade is right for you.