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Computer Information Concepts

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Computer Information Concepts Reviews

2.3

25% would recommend to a friend

(17 total reviews)

Larry Bohlender

17% approve of CEO

44% positive business outlook

Computer Information Concepts has an employee rating of 2.3 out of 5 stars, based on 17 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Computer Information Concepts employee rating is 40% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

17 reviews
2.0
7 Mar 2018

Steer Clear

Recommend
CEO approval
Business outlook

Pros

- Colorado employees are allowed to work from home three days a week. (+1 star for this alone) - The education team is well-managed and growing healthily. - They are based in a slowly-evolving industry, so their products (although a bit dated) are excellent contenders in this market. I expect them to continue growing. - They finally traded the same 12 jazz songs they played over the speakers for an alternative-hits Pandora station. - They have a generous amount of paid holidays.

Cons

- CIC has many products, but not enough developers to keep up with the growing demands and customer base. They are slow to hire new developers. - Often times, developers cannot focus on work due to the immense number of support tickets that are forwarded to them regularly. Division of labor for support is grossly unbalanced. They will tell you support-development should take 20% of your week-- I have found it to be closer to 60%. - As another former employee noted "Benefits are nothing to write home about." You get 10 days PTO... after one year. It doesn't accumulate, it drops all at once. That's one entire year with no PTO except holidays. - You begin on a six month probationary period (a bit long, but standard) with status removal dependent on a positive six-month review. Management will do their best to avoid this review far beyond six months, well beyond the regular probationary period because: - if you don't meet their ludicrously high work objectives, they will dock your pay to something disrespectful. They would rather not do that, so they will avoid the review. - Their project tracking/time accounting system at some time may have been psuedo-AGILE, but now it is just micromanage-y and constantly has you focusing on meeting a deadline rather than providing good code. - You are expected to hit 42-45 hours of "chargeable" work a week. Any less than 42 chargeable hours will dock you points. Examples of things that are not chargeable: paperwork, paid holidays, and sick leave. All of these hours must be made up or you will lose points at your review. - There is absolutely no culture to be found here. No parties, gatherings, group outings, office traditions, or lunch meetings. Only retirement parties are held for long-time employees. - Their office is decorated with bland "motivational" posters written in 72pt Times New Roman on a white background, sporting phrases such as (and I quote) "GET ON WITH IT!!!" and "The customer doesn't care why you were late." - Management can be difficult to get a hold of (they are often juggling many balls at once and don't have time to meet with you regularly). - You are often left to fend for yourself in support environments, with senior developers or project managers too busy to help answer questions for you. - I'm also not a fan of cubicles. Just a personal preference. Overall, this place is wildly out of touch with their employees. They do not value you, and I have seen them terminate employees on the spot for reasons that don't warrant such an action. Any positive reviews here are from people who have been with the company for decades and are not aware of what a respectful and enjoyable environment the software industry has come to be at most jobs.

2.0
30 Jan 2018

Working here was a huge mistake

Recommend
CEO approval
Business outlook

Pros

I like my manager and that's about it.

Cons

The owner is delusional and very distant from reality. The owner has a temper and will threaten your job the minute a customer is mildly upset. The benefits are nothing to write home about. I have seen several co-workers get bad reviews for getting sick or taking time off but I personally haven't experienced this. Morale is low.

1.0
10 Oct 2013

Good Face, Bad Soul

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The tools, systems and technology are at the heart of what they want to utilize. I've had opportunities to advance my knowledge and experience to a level not seen in many private companies. The pay for the area is good but don't let the free lunch get you.

Cons

There is a culture within CIC that the company and customers are more important than employees. CIC will use employees to the fullest extent and not show any appreciation for the hard work done. Since you work for the company, you will be expected to give everything for them. Anything less is forbidden and taboo. There is no give and take, only give. Reviews are structured on a pay-for-performance scale (even as a professional), which is very difficult to obtain and maintain. You cannot meet all of the requirements due to a culture of hiring people that are 1) not educated properly; 2) not held accountable for the work the fail to do. It is far too easy too pawn your work onto someone else. In a small company, behavior likes this only adds to performance issues. Exempt employees are expected to work/be available 200+ hours per month. If you take vacation days, those hours are not deducted from your expected/available hours. In essence, if you take vacation days, you are expected to make them up or you annual review will suffer. Management treats employees as expendable sheep. On the surface it may look like they care, but once inside, their attitude changes. There is a paranoia in some managers and owners that employees are scheming to short the company in some way, which I have never seen to be the case. The average age of the company is in the high 40's or 50's. This drives the cost of health insurance pretty high. They really need to look at younger employees to drive it forward. The companies greatest asset is not employees, it's management and customers.

Viewing 1 - 3 of 17 Reviews

Glassdoor has 17 Computer Information Concepts reviews submitted anonymously by Computer Information Concepts employees. Read employee reviews and ratings on Glassdoor to decide if Computer Information Concepts is right for you.