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      4.9

      96% would recommend to a friend

      (59 total reviews)
      avatar

      Steli Efti

      97% approve of CEO

      95% positive business outlook

      Ratings by category

      4.9

      Culture and values

      4.8

      Work/Life balance

      4.7

      Compensation and benefits

      4.6

      Senior management

      4.5

      Diversity and inclusion

      4.5

      Career opportunities

      Close has an employee rating of 4.9 out of 5 stars, based on 59 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Close employee rating is 27% above average for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      59 reviews
      1.0
      7 May 2021

      Racist Leadership

      Senior software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      - Some nice coworkers - Remote work - The product is pretty good

      Cons

      I cannot hold my tongue any longer. During the yearly team retreats the founders say things about minorities that you wouldn’t believe if I wrote them out here. One of the founders moved to a remote part of the USA to, in his words, “preserve the racial purity of my family”. Another company leader talked about how he doesn't mind hiring a "cheap indian programming slave", but the leaders of the company must all remain white and of European descent. I have seen so many great minority candidates get passed over for someone less great who is white. It’s driving me crazy and I will quit working here soon. If you don’t believe it, take a look at their team photo. These people are white supremacists and you shouldn’t do business with them.

      avatar
      Close Response
      5y
      This review is fake. At no time has anyone made statements like this at the company. This post was previously moderated and removed for false claims by Glassdoor. We have requested Glassdoor remove again and improve their verification & moderation processes in order to display high-quality, trusted reviews. If you would like to learn more about Close or hear first-hand from our team we would be happy to put you in touch with ANY team member so you can hear their unbiased thoughts during the hiring process.
      5.0
      29 May 2018

      Went from contract to full-time (remote) and love it

      Content marketing manager
      Recommend
      CEO approval
      Business outlook

      Pros

      I can't stress enough how much emphasis is placed on deliverables over "number of hours worked" in a given week. Managers and the CEO work extremely hard with individual contributors to agree on realistic projects, deadlines, deliverables and to empower employees to go out and do what they're hired to do. There's very little oversight from managers on a daily basis, as they fully trust people to go out and execute on the tasks that are mutually agreed upon. Another major plus has been how few meetings the company has in general.. it varies a bit based on team/role, but there's never a useless meeting to talk just for the sake of "talking" about a project, campaign or goal. We have great weekly team meetings over Zoom and then split off into groups of 3 for more personal, fun conversations with each other, and then it's off to the races. The twice yearly, week-long team retreats are also some of the most fun I've ever had with a company work trip.

      Cons

      Right now I'm six months into my role full-time after being a contractor for the previous year, and there have been pretty much zero cons. Everyone (and everything) has been exactly as represented during the interview process and whenever there's a little thing I'm frustrated about or want to change in my workflow, the minute I express that to my manager, we have a very open dialogue about how to solve it and get to a place where everyone's happy and the ship keeps moving in the right direction.

      1.0
      20 May 2022

      Low wages, overworked, doesn't care about you at all

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      They'll say all the right things to make you feel special at first, so you feel like it's worth the stress.

      Cons

      Prepare to be gaslit. They purposefully keep teams small so they can exploit you for labor. extremely lacking in diversity. no interest in actually making change as long as upper management keeps making money. product actually has structural issues because they are also so stingy with money Stay far away if possible. Don't believe me? Take a look at all the negative interview experiences. It's clear they've asked current employees to flood Glassdoor with positive reviews to bury negative ones.

      avatar
      Close Response
      3y
      For anyone interested in joining our team, we're happy to hop on a call so you can get an actual sense of what working at Close is like. Feel free to reach out directly to ANY current team member (you can find us on LinkedIn!)
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      Glassdoor has 61 Close reviews submitted anonymously by Close employees. Read employee reviews and ratings on Glassdoor to decide if Close is right for you.