Low wages, overworked, doesn't care about you at all - Anonymous employee Close Employee Review

1.0
20 May 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

They'll say all the right things to make you feel special at first, so you feel like it's worth the stress.

Cons

Prepare to be gaslit. They purposefully keep teams small so they can exploit you for labor. extremely lacking in diversity. no interest in actually making change as long as upper management keeps making money. product actually has structural issues because they are also so stingy with money Stay far away if possible. Don't believe me? Take a look at all the negative interview experiences. It's clear they've asked current employees to flood Glassdoor with positive reviews to bury negative ones.

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Close Response
3y
For anyone interested in joining our team, we're happy to hop on a call so you can get an actual sense of what working at Close is like. Feel free to reach out directly to ANY current team member (you can find us on LinkedIn!)

Explore other reviews about Close

5.0
16 Sept 2025
Recommend
CEO approval
Business outlook

Pros

- Amazing culture and people. - The company is stable, bootstrapped and profitable but all 3 founders are still here and engaged. Senior leadership beside founders is also good and together they make decisions that make sense. - Actually good work/life balance. Company gets stuff done and you'll grow without blowing up your personal life.

Cons

- Being pure remote is tough getting started anywhere, but due to everyone being so smart and well-rounded and focus on async remote, it felt especially intimidating at first coming into this environment. But if you do your best it all falls away.

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Close Response
6mo
Thank you so much for sharing! If you're new to a fully remote, async team, it can certainly feel challenging. But we're so happy to hear things became more comfortable as you settled in. Our team is committed to making onboarding feel welcoming and supportive so your feedback really helps us continue improving 🙏🏼
5.0
27 Aug 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Great product that customers love - Wonderful culture - thoughtful, low ego, autonomous and flexible - Great and talented people - people are smart, eager to help, a mix of tenured people with lots of historical context and newer people brining fresh perspectives and ideas.

Cons

Not really a con, but sometimes being fully remote can make building connections with people outside of your immediate bubble a bit hard. But because Close has been remote for so long (well before Covid) it has done a really good job of making remote work easier - and most people here really love it.

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Close Response
9mo
Thank you so so much for sharing this review! We're happy to have you on the team and hope that you can build more connections as time goes on through our FUN events and team retreats 🤝💚
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