- Low pay, even after taking the bonus and RRSP matching into account.
- Other benefits are costly (some employees have bought their own packages rather than go through the company policy). At least one employee was required to take a lower wage in order to work remotely.
- Managers seem disconnected from higher levels of management resulting in conflicting directives for non-management employees.
- There is no such thing as work-life balance.
- There is a culture of lying. Management just tells you whatever they think you want to hear.
- Process takes precedence over employees (or even over customers)
- Quality of the product they sell is sub-par
- Being sent with no experience and limited training to difficult customers is the norm
- When you're given a raise it's 1 to 2% tops, and that's for top performing employees
- HR works for management, not employees
- Initiative is punished
- High employee turnover (for a reason)
- Management is out-of-date, following practices that were cutting edge a decade ago.