Pros
RRSP matching is nice, annual bonus is okay, ability to work from home is nice, the annual fly-back week (company-wide training) is nice, and the Friday breakfast is okay. Think of it like McDonalds...the experience may be good on your resume, though you won't want to work here for too long.
Cons
- Low pay, even after taking the bonus and RRSP matching into account. - Other benefits are costly (some employees have bought their own packages rather than go through the company policy). At least one employee was required to take a lower wage in order to work remotely. - Managers seem disconnected from higher levels of management resulting in conflicting directives for non-management employees. - There is no such thing as work-life balance. - There is a culture of lying. Management just tells you whatever they think you want to hear. - Process takes precedence over employees (or even over customers) - Quality of the product they sell is sub-par - Being sent with no experience and limited training to difficult customers is the norm - When you're given a raise it's 1 to 2% tops, and that's for top performing employees - HR works for management, not employees - Initiative is punished - High employee turnover (for a reason) - Management is out-of-date, following practices that were cutting edge a decade ago.