Cart.com Reviews

Executive team is extremely manipulative, will make false promises to keep you on the team for as long and as cheap as possible; until they find a cheaper AI option or a resource to outsource to (they barely even have an HR department which is insane for a company that’s so big - it’s literally just robots and outsourced HR platforms that barely integrate)… Make sure you have EVERYTHING they promise you in writing, preferably signed by them; from mass layoffs being announced day-of, to the CEO answering (not quite verbatim) “who f*ckin’ knows, man, could be next week!” during a Q&A session when someone asked whether Cart is planning more layoffs; the morale here is well below freezing. And no wonder; I’ve seen someone laid off without a moment’s notice with only months left on her visa to find a job (or face deportation) after she had been working on the team for nearly a decade. I’ve seen employees turn down job offers for other companies because Cart will meet them with a “better” counter-offer, only to fire them by the end of the year (they LOVE a nice holiday-time mass layoff; perfect gift to tide us over while we wait for our “deferred” bonuses!)… On a larger-scale, Cart has no idea what they’re doing. Their business model relies on simply buying up profitable companies, stripping them of (a collective couple decades worth of) process, staff, structure, and even our offices, and still expects them to increase in profitability. Tony, Omair, and a lot of the c-suite are just so out of touch; when I learned that they had (allegedly) been coached on their personalities, I couldn’t believe it, because I couldn’t imagine them being more insufferable. Every time a mass layoff happens, they say the same thing: “THIS is the team that’s gonna take us TO THE MOON” - until the next layoffs, after which they say “I know we’ve lost a lotta people but to be honest guys, when I look at who we have left here, I’m feeling BULLISH about this team” All joking aside (wait, I’m actually not joking - I don’t even need to exaggerate), working here felt like a fever dream of everything that’s wrong with this idea that you can make passive, automated profit by squeezing the workforce out of the company; ironic for an organization whose core tenant is “Be Human”. Though “valued” as a Unicorn, Cart’s actually profitability is, well, really more like a donkey with a carrot taped to its head. Will the donkey ever realize he’s not a unicorn? Or will he he be so ravenous that he chases his carrot-horn off a cliff, so distracted by his insatiable appetite for the vegetable strapped to his head that he forgets to look at where he’s going?

The culture that I experienced was incredibly toxic. The leadership style was Fear & Intimidation as a form of motivation. It was not uncommon to hear someone publicly criticized during a team meeting. No cohesion or sense of organization/vision. Very little collaboration (or cooperation) between teams. The technology stack is outdated While the pay was competitive, the benefits package was well below standard. Lack of trust between teams.