Altice USA reviews about "training"

Received information and training after products were released High queues for months after product releases. Tech support has to make a certain number of sales per month.

Hours, mostly in the winter. Knocking on doors at 7:30-8pm when it’s been dark for 2-3 hours sucks.

- Manager constantly breathing down our neck to meet SLAs and close tickets ASAP and not caring about actually providing good service - Said manager does not have prior IT experience and openly claimed on company Teams he cannot help us because he does not understand our work, when colleagues tried to reach him for help - Verbally and psychologically abused for taking A sick day over 3 months worked - Colleagues fired with no warning and no tolerance for violating company security procedures despite getting no prior training on said company procedure (even for as little as mentioning something that could trigger such violation, not even doing it) - Local country labor laws completely thrown out the window

revolving door, managers micromanage you

Lack of training material No growth opportunity Pay does match workload most departments are short staff

Low Pay. Rigid Policy Don't follow progressive policies toward training. They use you like a piece of meat. Job requirements and assignments are subject to change without notice, and no training for new responsibilities.

Everything - Bad management No training / orientation/ HR reach out for new hires You have a monthly sales target - there is no probation period it’s a lie- they give to a verbal, write up, then termination - also they lie and ask if you can travel up to 35 miles when hired just in case- and then they make you travel those 35 miles on a weekly basis!!! You work holidays and you work long hours based on those store hours. Sales pressure is a lot and everyone is hovering over your shoulders

understaffed and overworked. need better training processes

the schedule sucks at first